@JustaDB Your experience of customer experience at Calgary KMS is not unique.
- I've complained to two separate department heads, and they named several people that shouldn't be working there. The main problem is with the general manager. I got the impression that these bad employees are 'protected'...
Not one of the guys in the back corner - welders, metal lathe, etc has any trade experience at all. basically all but one are fast food level people.
Recently they hired a guy with TIG experience, but he didn't seem too happy to be working there.
Do you think you would be happy to work at retail wages? Y'know, in the event you actually had the skills, experience, or knowledge to draw upon, as he does, apparently? Seems pretty much like a stop-gap job, for an experienced guy! In his spot, I'd likely spend about half every work day sending out applications to places that paid half decent!
Meh. Like I said, I can't get worked up enough to complain about the folks that have what I want, not really knowing about the stuff, and I certainly can't see myself ranting about it online, as all that does, is, well, pretty much nothing... Other than making people think you have too many choices available, and too much time on yer hands. Canadian Retail is too small a world to go around peeing and moaning about how terrible it is that (fill in the blank). If they have what you want or need, and it is there, instead of weeks worth of slow boat from China to get, for a reasonable price, I figure it isn't that hard to check out the details MYSELF, with the part in hand, to determine if it suits my needs.
If crap service is all it takes to get scratched off the "List" of people I would do business with, I figure I'd have to move often, or spend increasing (and frustrated) times trying to both FIND new places that have what the other place does (at least, until some wage monkey THERE 'screws it up' for THAT place too, or, live without. It's not so much about "rewarding them for poor service" as it is about not letting the server's ignorance, launch me into a whiny hissy fit, really.
Sorta along the same lines as accepting the limitations of some equipment, and just shrugging, and getting on with it. I would suggest, instead of trying to make a silk purse outta the sows ear, by trying to run a threaded chuck backwards, without being willing to simply muckle on to it and modify it so it can be locked. Yeah, it's gonna take some permanent alterations. Drill and tap a hole. Add a set screw. Mill a flat on the spindle to lock it in to. Or you can make a part time job out of finding a way to make it work without, but... that takes away from actually getting the end result you wanted, done... sorta like the apprentices I mentioned above.
The easy way, is to understand the limitations (both staff and equipment), and make the best use possible of both. Work within the limitations, and you get a lot more done, than you do complaining abut same!