Ironman
Ultra Member
I ordered a mulberry and a couple of Capilano apricots from Wiffletree Nursery in Onterrible. They sent me a great product and considering it was bare root trees and the mulberry was potted, the packing was wonderfully done and I have great respect for them.
Then it went sideways. Shipping was done by Fedex. Fedex will not deliver to my house, but the driver will phone to let me know I have a package and I can go out about 4 km and wait, he will stop and give it to me. Until now. The package took 3 days to arrive in Edmonton, then they claimed internal delays for the next week. I failed to get through their AI and chat crap, and finally got an agent who said again, internal delay is all we know.
My wife, who is more tolerant of incompetence, called and spoke to another agent, after the normal struggle. She told us they had put it into the mail and gave us a tracking number. It was delivered to a town post office 30km away, and then resent to my post box yesterday.
What did I pay $70 shipping for?
Then it went sideways. Shipping was done by Fedex. Fedex will not deliver to my house, but the driver will phone to let me know I have a package and I can go out about 4 km and wait, he will stop and give it to me. Until now. The package took 3 days to arrive in Edmonton, then they claimed internal delays for the next week. I failed to get through their AI and chat crap, and finally got an agent who said again, internal delay is all we know.
My wife, who is more tolerant of incompetence, called and spoke to another agent, after the normal struggle. She told us they had put it into the mail and gave us a tracking number. It was delivered to a town post office 30km away, and then resent to my post box yesterday.
What did I pay $70 shipping for?